You may have noticed recently many best-in-class websites leveraging proactive chat pop-ups – you know, those “Can we help you” pop-up windows that can connect you to a support agent.…
Are you ready? Change is both rapid and profound across the Consumer Goods Industry–we’re now making, selling, and buying in entirely new ways. Old business models have been turned on…
Buyers and decision makers are rapidly changing and doing more and more research prior to making decisions. Traditional selling efforts and Sales Force Automation (SFA) technologies are now a foundational…
Accurate and complete customer data is a cornerstone of an effective and efficient CX strategy and can have a significant impact on the bottom line. Common problems that arise from…
Who owns the customer experience? Do you define your customer’s engagement with your organization as ‘customer experience’? Do you have a customer experience strategy? Typically, marketing has focused on the…
The challenges in transportation and logistics in 2017 are carrying into 2018. Regulatory change has been at the forefront. Warning signs of tightening capacity means sharply higher rates in a…
As the logistics and supply chain industry evolves in keeping with changing market dynamics, customer expectations have evolved to match how they engage…just like in the consumer world. The first…
Apex IT has a strong interest in philanthropy and has been supporting the Boys and Girls Club of Metro Denver for years. To kick off 2018, Apex IT donated the…
Patrick Vogt, CEO of NRCCUA and Cara Quackenbush, VP of Research at Eduventures are pictured with the 2016 Innovation Awards winners from Colorado Technical University, Leeds School of Business at…
DENVER, CO (PRWEB) DECEMBER 01, 2016 Apex IT, a global IT services firm, today announced the formation of Apex Digital, a new division that develops lead generation strategies and executes…